Study of Customer Relationship and Service Quality Management for Sincere Group
碩士 === 元智大學 === 管理碩士在職專班 === 103 === In Taiwanese service industry management, “Quality of Service (QoS)” is the indication which reflects customer valuation, thus, Both QoS and Customer Relationship Management(CRM) have become the most key elements for today’s enterprise. For the purpose of improvi...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/30144989069639391214 |