A Study on Union Service Quality and Member Satisfaction-A Case of Taoyuan Refrigeration and Air-Conditioning Union

碩士 === 萬能科技大學 === 經營管理研究所 === 103 === This study uses PZB service quality evaluation model to investigate the relationship between union service quality and member satisfaction for Taoyuan refrigeration and air-conditioning union. The descriptive statistical analysis, ANOVA and other methods will be...

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Bibliographic Details
Main Authors: Yi-Jhang Ciou, 邱奕章
Other Authors: Yan-Kuen Wu
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/tz72nh