A Study on Union Service Quality and Member Satisfaction-A Case of Taoyuan Refrigeration and Air-Conditioning Union
碩士 === 萬能科技大學 === 經營管理研究所 === 103 === This study uses PZB service quality evaluation model to investigate the relationship between union service quality and member satisfaction for Taoyuan refrigeration and air-conditioning union. The descriptive statistical analysis, ANOVA and other methods will be...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/tz72nh |