The study of assessment of information service quality for national security government organization

碩士 === 淡江大學 === 資訊管理學系碩士在職專班 === 103 === In this study, we take one of the departments of Ministry of state security, which yet has not implemented any IT service management system, as our case study. By measuring the status quo of IT service management and user satisfaction degrees of information...

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Bibliographic Details
Main Authors: Chang-Wei Chen, 陳昌威
Other Authors: Ruey-Shiang Shaw
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/kspupa

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