The study of assessment of information service quality for national security government organization
碩士 === 淡江大學 === 資訊管理學系碩士在職專班 === 103 === In this study, we take one of the departments of Ministry of state security, which yet has not implemented any IT service management system, as our case study. By measuring the status quo of IT service management and user satisfaction degrees of information...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2015
|
Online Access: | http://ndltd.ncl.edu.tw/handle/kspupa |