A Research on Constructing Systems of Service Quality Management:Example from Long Term Care Facilities for Senior Adults

博士 === 東海大學 === 社會工作學系 === 103 === The purpose of this research is to be constructed of a practical model of service quality management system for customers in order to gain care of accountability for long term care facilities of senior citizens. For the expectation of the results in this research t...

Full description

Bibliographic Details
Main Authors: Hsiu-Yun Huang, 黃秀雲
Other Authors: Huai-Chen Peng
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/bp3zw4