Investigation on service recovery and repurchase intention -The viewpoint of web quality
碩士 === 亞洲大學 === 經營管理學系碩士在職專班 === 104 === With the popularity and convenience of the Internet, people change their consumption patterns and enhance the growth of electronic commerce. In order to maintan customer loyalty, online shopping web not only should provide an excellent web quality but also sh...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/9t2y48 |