The Impact of Customer Relationship Management, Employee Interaction and Corporate Social Responsibility on Service Quality

碩士 === 世新大學 === 企業管理研究所(含碩專班) === 103 === More and more Companies have begun thinking about how to understand their customers deeply, and provide more products and services to meet their needs. By doing this, they can not only increase profits, but also build long-term relationship with customers. T...

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Bibliographic Details
Main Authors: Wei-Hsin Peng, 彭維信
Other Authors: Chen-Yen Yao
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/53345038106049720994