The stereotypes of the customer loyalty and the recognitions in relationship quality amongst international luxury brand with respects to commitment, trust and satisfaction.

碩士 === 中國文化大學 === 國際企業管理學系碩士在職專班 === 103 === The concept of loyalty is best explained as a composite of both behavioral and at-titudinal aspects. It can be divided into 4 types of customer loyalty: absolute loyalty, highly loyalty, low loyalty, and no loyalty. This study provides more explanations t...

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Bibliographic Details
Main Authors: TSENG SERENA, 曾瀅瀅
Other Authors: Ching-Chang Wu
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/emab47