The Relationship among Outpatient Service Quality, Patient Satisfaction and Loyalty — A Case Study of One Regional Teaching Hospital in Pingtung County
碩士 === 國立屏東大學 === 企業管理學系碩士班 === 103 === Along with the upcoming era of aging, Taiwan's medical industry is gradually facing a large-scale operation trend. In order to increase patients’ medical willingness, medical institutions and hospitals not only have to strengthen their competitiveness and...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/f5sd8y |