The Effect of Quality of Working Life and Workplace Well-being on Service Behavior: The Moderating Effect of Emotional Intelligence
碩士 === 國防大學 === 運籌管理學系 === 103 === The key point to increase the competitive of corporation is service, especially in the financial industry with highly competitive. How does the companies create the advantage in their competitive, the key point is the service behavior of employee. However, the comp...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/s5fy82 |