The Effects of Employee Satisfaction on Service Quality in Banking Industry
碩士 === 國立彰化師範大學 === 企業管理學系 === 103 === Banking industry is a typical service industry. With the financial liberalization, deregulation, the quota increase and expand the scope of business. In this case, banking industry was amplified competitors homogeneity, how to achieve competitive advantage has...
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/35785709563533450303 |