Answer Finding Mechanism for Online Question-Answering Service based on Latent Topic Model and Ontology
碩士 === 國立交通大學 === 資訊管理研究所 === 103 === With the development of technology and the rapid popularity of instant messengers, online question-answering service is widely provided by lots of companies. Consumers who encounter problems on products can ask questions to customer service agents through online...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2015
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Online Access: | http://ndltd.ncl.edu.tw/handle/r63y3u |