Reprogramming the Mind: Changing Expectations in Intercultural Service Encounters
碩士 === 國立成功大學 === 國際經營管理研究所 === 103 === Intercultural service encounters (ICSE) involve interactions between customers and service employees from different cultures. These encounters increased tremendously in recent years due to explosive growth in international travel and immigration as a result of...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/52846880185878427419 |