Consumer Behavior in Multi-Channel Coffee Franchising Systems:A Comparative Study in Two Countries

碩士 === 國立成功大學 === 國際經營管理研究所 === 103 === The aim of this study was to identify the influence of environmental characteristics: complexity and order on consumer’s emotional states and consumer behavior in muulti-channel coffee franchise. In doing so, this study applied M-R model to operate a conceptua...

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Bibliographic Details
Main Authors: Huynh Thi ThuHuong, 黃氏秋紅
Other Authors: Jeng Chung Victor Chen (advisor) Prof. Tien Wang (Chair of Committee) Prof. Wei-Sh
Format: Others
Language:en_US
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/93050549640292419680