Studies on Claim Service Qualityand SatisfactionIn Taiwan’s Life Insurance Industry
碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 103 === Since developing a new customer costs five times to maintain an existing one and 70% of corporate profits come from existing customers, service quality policy plays a crucial role for the business continuity in insurance industry. The insurance benefits corr...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/72426955562215939844 |