Increasing Customer Satisfaction with Mobile Shopping User Interface using Quality Function Development

碩士 === 國立中興大學 === 科技管理研究所 === 103 === Retailers are trying hard to develop good relationships with their customers through mobile devices (e.g., smart phone, Tablet computer, etc.). Utilizing mobile devices is a low-cost and real-time way to provide high-quality service/product for customers, which...

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Bibliographic Details
Main Authors: Chih-Yin Liu, 劉芷吟
Other Authors: Jung-Yu Lai
Format: Others
Language:en_US
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/58492973996299246193