| Summary: | 碩士 === 國立政治大學 === 行政管理碩士學程 === 103 === This research takes the officers in National Immigration Agency as the object to discuss their personalities contributes the job burnout, job satisfaction and the difference of the turnover intention , and it also discuss the influence about the job burnout, job satisfaction to the turnover intention.
The research is implemented by questionnaire that issued for 320, the valid questionnaire is three hundreds and in 93.8% response rate. The data is analyzed by the descriptive statistics, Independent t Test, One Way ANOVA, Pearson’s Correlation Analysis and Multiple Regression Analysis and the conclusion are as follows：
1.The personal “seniority in National Immigration Agency” and “service” have significant differences in all variables and structure.
2.Job burnout and turnover intention showed a significant positive correlation between two of them.
3.There is a significant negative correlation between job satisfaction and turnover intention. The “job achievement”, “Payroll Satisfation” , “Promotion Satisfaction” and the various structures of turnover intention showed a fairly significant negative correlation.
4.The analysis results in joint predictive power, the “cynicism” in job burnout has the most positive predictive power to the turnover intention, and the “Payroll Satisfation” in the job satisfaction has the most negative predictive power to the turnover intention.
Bsaed on above findings, some recommendations are proposed and expected it helps the human resources management in National Immigration Agency.
Keywords：Officer, Job burnout, Job satisfaction, Turnover intention
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