Reshaping Organizational Culture to Improve Company Performance: A Project for a Small Software Company in Honduras

• Main Authors: Prudot, Juan, 潘方砥
• Other Authors: Wu, Jack
• Format: Others
• Language: en_US
• Online Access: http://ndltd.ncl.edu.tw/handle/857tpp

碩士 === 國立政治大學 === 國際經營管理英語碩士學位學程(IMBA) === 103 === Organizational culture is made up of values, norms beliefs and attitudes that are commonly transmitted through stories, myths, and language that people in an organization use. These do not necessarily match the expectation of the managers of a business or the written policies. Yet, culture is so powerful that individuals follow it without thinking and has an impact on company’s performance. For that reason, this thesis looks into the current organizational culture and improvement opportunities for a small software company in Honduras: SAF Soluciones. It is a family-run business started by my father. I have worked in it for 10 years and have had both operational and managerial roles. First, two organizational culture model are presented: the levels of culture by Schein (2004) and the cultural traits by Dennison (1990). These provide the theoretical context to later asses SAF Soluciones’ culture and finally provide a practical framework to improve it.