The Factors of Service Quality Affecting Customer Satisfaction
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 103 === Nowaday, it is obvious that customers are important stakeholders of a firm due to the increasing competition of the business environment, in both service and production fields. Customer satisfaction has been an important factor of firm’s interest. Defining...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78j37q |