The Study of the Empathy, Customer Satisfaction and Trust for Customer Loyalty -In an Example of a Bank Wealth Management Consultant

碩士 === 龍華科技大學 === 企業管理系碩士班 === 103 === This study is main to state the impact on the empathy, customer satisfaction and trust of the cases of bank wealth management. In case the bank's wealth management clients for the statistics parent, questionnaires on wealth management clients to investigat...

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Bibliographic Details
Main Authors: Chen, Ming-Thur, 陳明哲
Other Authors: Chen, Yuan-Ho
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/b7hydn