A study of service quality in online shopping in Vietnam electronic retailing market: an application of Kano model
碩士 === 國立高雄應用科技大學 === 製造與管理外國學生碩士專班 === 102 === The internet explosion has opened the door to a new electronic world. Consumers are now able to use the Internet for a variety of purposes such as research, communication, online banking, and even shopping. The Internet is rapidly becoming a main metho...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/19926865702645724860 |