A Study on Services Recovery of Taiwan's Telecommunication Companies

碩士 === 國立高雄應用科技大學 === 企業管理系 === 103 === Rapid reforms in the telecommunications market. Corporate Image is the most important criterion of measure for consumers. There are services occur, there must generate Service Failure, because the service is volatility, changes in surface features with people,...

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Bibliographic Details
Main Authors: Bing-Hsueh, Lin, 林秉學
Other Authors: Jung-Fang, Chen
Format: Others
Language:zh-TW
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/78593297591506055295