Applying Importance-Performance Analysis to Improve the Service Quality of Teacher Union-A Case Study of Taoyuan Teacher Union
碩士 === 大葉大學 === 管理學院碩士在職專班 === 103 === Abstract In this study, based on the model PZB gap, SERVQUAL Scale infrastructure development as the questionnaire, and teachers as research subject. The information will be used IPA (Importance-Performance Analysis) model analysis teachers' unions qu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/qp2j4m |