The Influence among Perceived Justice, Satisfaction with Service Recovery and Trust: the Case of Online Shopping
碩士 === 健行科技大學 === 國際企業經營系碩士班 === 103 === With the growth of action technology, the Internet has become an important channel for consumers to purchase products or services. Compared with brick-and-mortar, online retail store may occur more service problems during service delivery. Due to the characte...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/rx824k |