Application of Kano Model to Improve the Quality of Education and Training- A Case of Realty Industry

碩士 === 國立臺北科技大學 === 管理學院工業工程與管理EMBA專班 === 102 === In Taiwan, there are numerous researches on education, in which those studies relating to real estate certification are mainly focusing on service quality and customer satisfaction issues. In the case study of China Real Estate Association, the resea...

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Bibliographic Details
Main Authors: Chun-Ting Liu, 劉俊廷
Other Authors: Wen-Hwa Chang
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/bq2386