A Study of the Relationship among Service Quality, Customer Satisfaction, and Customer Loyalty-An Example of Pxmart in Tainan

碩士 === 南台科技大學 === 企業管理系 === 102 === With the rapid economic development and requirements of enhancing self-awareness of consumers of service quality, having to provide good service quality and improve customer satisfaction are the retail‘s big issue. Therefore, the aim of this research is to study c...

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Bibliographic Details
Main Authors: Yu-Jia Chen, 陳育嘉
Other Authors: Chia-Te Wu
Format: Others
Language:zh-TW
Published: 103
Online Access:http://ndltd.ncl.edu.tw/handle/9rpgn7