The Relationship Between Service Quality and Customer Satisfaction: Locus of Control of customer and Facial Attractiveness of sales as the Moderating Variable.
碩士 === 南台科技大學 === 企業管理系 === 102 === In today’s society, service industries have gradually become the mainstream. Thus, how to improve customer satisfaction has also become a critical issue. Among all the influential factors, service quality is the key. Customer satisfaction tends to vary from person...
Main Authors: | Huang, Bao-Sen, 黃保森 |
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Other Authors: | 林育理 |
Format: | Others |
Language: | zh-TW |
Published: |
103
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Online Access: | http://ndltd.ncl.edu.tw/handle/36w75g |
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