The Relationship Between Service Quality and Customer Satisfaction: Locus of Control of customer and Facial Attractiveness of sales as the Moderating Variable.

碩士 === 南台科技大學 === 企業管理系 === 102 === In today’s society, service industries have gradually become the mainstream. Thus, how to improve customer satisfaction has also become a critical issue. Among all the influential factors, service quality is the key. Customer satisfaction tends to vary from person...

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Bibliographic Details
Main Authors: Huang, Bao-Sen, 黃保森
Other Authors: 林育理
Format: Others
Language:zh-TW
Published: 103
Online Access:http://ndltd.ncl.edu.tw/handle/36w75g