Evaluating factors affecting learners’ satisfaction on driving training quality at Lap Phuong Thanh driving training center – Hai Duong City

碩士 === 樹德科技大學 === 經營管理研究所 === 102 === Understanding the importance of service quality and customer satisfaction will help organizations remain competitiveness in the market and hence grow. To measure these constructs from the customers/ learners’ perspective is a must for organizations in order to b...

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Bibliographic Details
Main Authors: VAN PHONG NGUYEN, 阮文峰
Other Authors: 陳碧雲
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/17955924072088032795