The Effects of Service Quality and Brand Image on Customer Loyalty

碩士 === 東吳大學 === 企業管理學系 === 102 === An increase in people eating out makes a rapid development of the restaurants business, bringing consumers to select the restaurant with a variety of choices. Therefore, how to maintain a good customer loyalty becomes an important issue for managers. This study put...

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Bibliographic Details
Main Authors: Pei-Chen,Wu, 吳培真
Other Authors: Chung-Tzer Liu
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/85038686879127501435