A Study on the Effect of Relationship Bonds on Customer Trust in Banking Industry-The Mediation Effect of Customer Satisfaction

碩士 === 中國文化大學 === 國際企業管理學系碩士在職專班 === 102 === In recent years, marketing scholars believe that marketing is no longer just focuses on the pursuit of short-term trading and seek new customers, should focus on building long-term customer relationships with roots in both my customers because the cost...

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Bibliographic Details
Main Authors: Yun-Yu Chen, 陳韻鈺
Other Authors: Tun-chung Tsai
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/ajkyrc