The Relationship Among Service Quality、Customer Satisfaction And Customer Loyalty – An Example of Hewlett Packard Notebook

碩士 === 國立臺灣科技大學 === 管理研究所 === 102 === In recent years, the notebook market is significantly competitive due to below main reasons: 1. There are multi brands/competitors in the market. It is easy for brands to enter the notebook market because of two reasons: 1.The requirements to enter the market ar...

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Bibliographic Details
Main Authors: Wen-tai Lo, 羅文泰
Other Authors: Cheng-Kang Chen
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/zja76m