The Relationships among Locus of Control, Person-Group Fit, Perceived Organizational Service Climate and Service Attitude of Food Service Employees
博士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系 === 102 === Service workers’ service attitude is the key factor of customer satisfaction. It is postulated that personality traits, person-group fit and service climate are the important variables affecting service attitude. However, few researches have done to expl...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/3ype46 |