Exploring the Role of IT-enabled Operant Resources in Service Innovation
碩士 === 國立清華大學 === 服務科學研究所 === 102 === Service innovation can help firms gain competitive advantage in a highly turbulent environment, while operant resources play a critical role that enables service innovation. However, while the concept of operant resource has been extensively discussed, the pract...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/81865374112087195068 |