An Integrative Study of the Antecedents, Consequences, and Motivational Processes of Emotional Labor: The Job Demands-Resources Perspective
碩士 === 國立中山大學 === 人力資源管理研究所 === 102 === This study are conducted based on Job Demands-Resources Model, and the purpose of this study is to examine the relationship between supervisor support, coworker support, work overload and customer mistreatment, employee deep acting and surface acting, engageme...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/jey3at |