An Integrative Study of the Antecedents, Consequences, and Motivational Processes of Emotional Labor: The Job Demands-Resources Perspective

碩士 === 國立中山大學 === 人力資源管理研究所 === 102 === This study are conducted based on Job Demands-Resources Model, and the purpose of this study is to examine the relationship between supervisor support, coworker support, work overload and customer mistreatment, employee deep acting and surface acting, engageme...

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Bibliographic Details
Main Authors: Wan-chih Hsieh, 謝宛芝
Other Authors: Nai-wen Chi
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/jey3at