The Impact of After -Sales Service Quality on Customer Satisfaction – A Case Study of Taiwan Armament Factory
碩士 === 國立高雄第一科技大學 === 運籌管理研究所 === 102 === The purpose of the study is to investigate After -Sales service quality and customer satisfaction in the military facility. The relationship between service quality and satisfaction is also explored in this study. Data were collected through customer who has...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/tza84v |