The Study on the Influence of Employee Brand and Employee Brand Behavior on Customer Brand Loyalty ─An Example of Coffee Shop

碩士 === 國立高雄餐旅大學 === 餐旅管理研究所 === 102 === With such a wide range of demands from consumers nowadays, enterprises try to build customer brand loyalty from that differentiation of product of service The present study seeks to realize whether employee behavior related to brand can affect customer brand...

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Bibliographic Details
Main Authors: Chieh-An Ko, 柯玠安
Other Authors: Chun-Hao Cheng
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/w56z3z