A Multilevel Investigation of the Relations among Service Quality Attributes, Image, and Customer Satisfaction at Taipei Sports Centers
博士 === 國立體育大學 === 體育研究所 === 102 === Increasing customers’ satisfaction and retaining customers have become increasingly important for sport services industry. A better understanding of key drivers of customer satisfaction is essential for sport organizations to improve organizational performance an...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/10910653258325336308 |