The Influences of Dynamic Capabilities and Service Innovation on Service Quality and Market Performance
碩士 === 國立成功大學 === 國際企業研究所 === 102 === Services is significantly growing in both manufacturing and service industries. The growth of service activities and the increased demand in service quality have resulted in the emerging need for innovation in service. Service innovation can impact customer-prov...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2014
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/98296773919906469667 |