Impacts of Service Convenience on Customer Satisfaction:A Case Study of the Educational Service Industry
碩士 === 國立中興大學 === 科技管理研究所 === 102 === This study attempts to explore the concept of service convenience applied in the educational service industry. Literature review and interviews with senior industry specialists was conducted to find out how service convenience will advance consumer satisfaction...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/8249tf |