The Study of Key Factors in Service Quality Improvement of Service Areas–Taking Customer Satisfaction of Taian Service Area as An Example 2011
碩士 === 國立中興大學 === 國家政策與公共事務研究所 === 102 === The subject of this study is the customer and manger from the public highways Taian service area and the study is based on the service quality theory to do the in-depth interviews and analyzed. Also focus on the four key points, which are Sanitation, food q...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/f399e9 |