IT-facilitated Insight Discovery in Service Design
碩士 === 國立政治大學 === 資訊管理研究所 === 102 === Service economy has been under the spotlight during past decades as well as design thinking has been widely promoted in recent years. Developing a desirable service needs in-depth understanding to customers. However, in the past, discovering insights from custom...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Online Access: | http://ndltd.ncl.edu.tw/handle/10947317445838020636 |