IT-facilitated Insight Discovery in Service Design

碩士 === 國立政治大學 === 資訊管理研究所 === 102 === Service economy has been under the spotlight during past decades as well as design thinking has been widely promoted in recent years. Developing a desirable service needs in-depth understanding to customers. However, in the past, discovering insights from custom...

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Bibliographic Details
Main Authors: Hsieh, Pei Kang, 謝沛剛
Other Authors: Yuan, Soe Tsyr
Format: Others
Language:en_US
Online Access:http://ndltd.ncl.edu.tw/handle/10947317445838020636