Customer Satisfaction Services: A Case Study of BIDV in Ho Chi Minh City, Vietnam
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 102 === Nowadays as globalization and liberalization of financial institutions accelerate, competition among banks becomes more intense. Therefore, in order to face with that fierce competition, commercial banks in Vietnam in general and Ho Chi Minh City in particu...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/37304951442096142025 |