Identifying Critical Service Quality Attributes for the Higher Education of Hospitality and Tourism in Taiwan and Korea
碩士 === 銘傳大學 === 觀光事業學系碩士在職專班 === 102 === This study uses the important-performance anaylysis (IPA) and Kano''s model to explore the quality issue in hospitality and tourism programmes in Taiwan and South Korea. The result reveals that quality of teaching in Taiwan that was perceive...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/89482697123500396800 |