Study on customer satisfaction to competitive advantage - At A Company
碩士 === 國立高雄應用科技大學 === 工業工程與管理系碩士在職專班 === 102 === This study focused on customer satisfaction factor to competitive advantage and customer loyalty measurable indicators . The main purpose of this thesis is how to master the measure of customer satisfaction including the quality conditions、product del...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/w895q8 |