A Study on the Relationships of Job Rotation and Organization Citizenship Behavior - The Mediating Rules of Trust and Job Satisfaction

• Main Authors: Shih, Li-Mei, 施麗梅
• Other Authors: 曾薰瑤
• Format: Others
• Language: zh-TW
• Published: 2014
• Online Access: http://ndltd.ncl.edu.tw/handle/7an243

碩士 === 醒吾科技大學 === 行銷與流通管理系所 === 102 === Based on the Social Exchange Theory, this study investigates the mediating effects of trust and job satisfaction on the relationshps of job rotation and organization citizenship behavior. Data are collected using a questionnaire survey administered from Hsing Wu University’s staffs. A total of 103 successful questionnaires are obtained. The hierarchical egression analysis is used to evaluate the conceptual model. The findings are as follows： 1.Job rotation perception has a positive and significant effect on altruism of organization citizenship behavior. 2.Job rotation perception has a positive and significant effect on both trust and job satisfaction. 3.Trust and job satisfaction positively and significantly affect organization citizenship behavior. 4.Trust holds a complete mediating effect on the relationship between job rotation perception and altruism of organization citizenship behavior. 5.Job satisfaction holds a complete mediating effect on the relationship between job rotation perception and altruism of organization citizenship behavior.