A Study of Strategies for Improvement of Customer Complaint - A Case Study of A Company
碩士 === 逢甲大學 === 經營管理碩士在職專班 === 102 === Abstract Optical lenses have turned from a particular photographic equipment to a consumer product featuring short life cycle, quick time-to-market, small volume requirement, high quality demand, etc. Vendors need to listen to cutomers’ complaints, from which t...
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| Format: | Others |
| Language: | zh-TW |
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2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/z2hw6h |