Application of PZB Service Quality Model to Assess the Quality and Satisfaction of Elementary Arts Teaching in the Arts and Humanities Learning Area
碩士 === 大葉大學 === 管理學院碩士在職專班 === 102 === Abstract The research was based on the PZB conceptual model of service quality with the SERVQUAL scale to assess the satisfaction of Elementary Arts and Humanities teachers' teaching. This research included 9 public elementary schools in HsinChu County, ac...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/38672617581425458292 |