The Influence of Customer Participation on Satisfaction from Micro-foundation of Transaction-cost Perspective-The Moderating Role of Service Type and Customer Product Knowledge

博士 === 中原大學 === 企業管理研究所 === 102 === Customer participates in product development, production along with its transmission is considered as a series of value produced and added process. However, the inconsistence of conclusions about the study of the relationship between the customer participation and...

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Bibliographic Details
Main Authors: Chin-Yun Yi, 易青雲
Other Authors: Samuel K.C.
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/f894jk