To explore the correlation between the communications with the nursing personnel of the recovery room and the quality relationship of patients of ambulatory surgery
碩士 === 中國醫藥大學 === 醫務管理學系碩士在職專班 === 102 === Abstract Crosby et al. (1990) pointed out that a high quality relationship between service providers and their customers could reduce the customers'' feeling of uncertainty towards the services of customers. This enables customers to have...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/kn8cqb |