To explore the correlation between the communications with the nursing personnel of the recovery room and the quality relationship of patients of ambulatory surgery

碩士 === 中國醫藥大學 === 醫務管理學系碩士在職專班 === 102 === Abstract Crosby et al. (1990) pointed out that a high quality relationship between service providers and their customers could reduce the customers'' feeling of uncertainty towards the services of customers. This enables customers to have...

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Bibliographic Details
Main Authors: Yen-Ni Lee, 李燕妮
Other Authors: 楊文惠
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/kn8cqb